Bodytrack Exercise Physiology is committed to providing you with the best possible customer service experience.
COMMITMENT TO PRIVACY
Privacy is very important to Bodytrack Exercise Physiology. We are required to comply with the Federal Privacy Act 1988 and the Australian Privacy Principles, as well as state legislation and therefore our privacy policy applies to any personal information we collect, use or disclose, including the personal information of our employees and contractors. In QLD we need to keep allied health records for a minimum of 7 years.
how and why we collect personal information
We collect personal information in order to provide various services to our clients. With consent, we may also use personal information for related purposes including providing clients with updates on our products and services. You may request to be unsubscribed to these updates at any time.
how we use and disclose personal information
We do not use or disclose personal information for any purpose that is unrelated to the services we provide and that you would not reasonably expect (except with client consent). We have a duty to maintain the confidentiality of our clients’ affairs, including personal information. Our duty of confidentiality to our clients applies, except where disclosure of personal information is consented to by the client or is compelled by law.
Client personal information may be disclosed to approved third parties who are also required to comply with the Australian Privacy Principles.
security of your personal information
We endeavour to protect any personal information that we hold from misuse and/or loss, and to protect it from unauthorised access, modification and/or disclosure.
Collection of your personal information – bodytrack.com.au
All aspects of the site can be viewed without providing personal information, however, to submit inquiries or access future Bodytrack Exercise Physiology customer support features you may be required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
Bodytrack Exercise Physiology takes reasonable steps to ensure that the information you provide remains bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
Bodytrack Exercise Physiology reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Bodytrack Exercise Physiology reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting us
Bodytrack Exercise Physiology welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, or to register a complaint about a breach of your privacy, please contact us by any of the following means during business hours Monday to Friday.
Call: 07 38704119
Post: Attn: Privacy Policy,
Bodytrack Exercise Physiology,
2/65 Sylvan Rd, Toowong QLD 4066